Contact

Email

support@squill.co

That is the only support channel, and it is read by a person. We answer within one business day, usually much less. There is no phone queue and no chatbot, because there are not enough of us to staff either honestly.

What to include

Put your order number in the subject line if you have one. If something arrived wrong or damaged, attach a photo in the first email — it saves a round trip and gets you a resolution the same day.

What we can help with fastest

• Where is my order — have your order number ready, or look it up at /track
• Returns and exchanges — see Returns
• Address corrections — email within 12 hours of ordering
• Product questions before you buy — genuinely, ask. We would rather answer than take a return.

Press, wholesale, and partnerships

Same address. Put PRESS, WHOLESALE or PARTNER in the subject line and it gets routed.

Business address

Squill Correspondence by email only support@squill.co